Welcome to the YukonU Help Desk



    In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number you can use to track the progress and responses online. For your reference, we provide complete archives and history of all your support requests. Please note a valid email address is required to submit a ticket.

    If you need immediate assistance, please call the help desk at
    867-456-8610 or 1-855-448-2892 (toll free).

    If you are having trouble to login to YukonU online services please try with username@yukonu.ca instead of username@yukoncollege.yk.ca

    The Help Desk is located in the Innovation Commons (next to the Kinnikinnick Kaff). 
    January 5 - April 28, 2021 
    Help Desk Hours of Operation are:
    Monday - Thursday | 8:30 am - 9:00 pm
    Friday | 8:30 am - 4:30 pm
    Saturday - Sunday | 1:00 pm - 5:00 pm. Limited services available.

    April 29 - September 7, 2021
    Help Desk Hours of Operation are:
    Monday - Friday | 8:30 am - 5:00 pm
    Saturday - Sunday | CLOSED

    September 8 - December 24, 2021
    Help Desk Hours of Operation are:
    Monday - Thursday | 8:30 am - 9:00 pm
    Friday | 8:30 am - 4:30 pm
    Saturday - Sunday | 1:00 pm - 5:00 pm. Limited services available.
    The Help Desk is closed on Statutory Holidays