Frequently Asked Question
Click on Forgot Password link.
- Enter your YukonU username (the portion before @yukonu.ca)
- Click 'Recover with Mail'
- Click 'Submit'
Please note: It can take up to 5 minutes for password reset to take effect.
I still cannot log in
If all else fails, we will gladly assist you. Open a new ticket with as much detail as possible on the issue you are facing.
- Web address you are accessing?
- Error message (and screenshot if possible)?
- Have you requested a new password with the instructions above?
- Was your password reset by Help Desk?
- How many times and when?