Frequently Asked Question
Click on Recover Password link.
- Enter your YukonU e-mail address with @yukonu.ca
- Click 'Recover with Mail'
- Click 'Submit'
Please note: It can take up to 5 minutes for the password reset to take effect, and for you to receive a recovery email to your personal email address.
I still cannot log in
If all else fails, we will gladly assist you. Open a new ticket with as much detail as possible on the issue you are facing.
- Web address you are accessing?
- Error message (and screenshot if possible)?
- Have you requested a new password with the instructions above?
- Was your password reset by Help Desk?
- How many times and when?