Frequently Asked Question

How to reset my password?
Last Updated 17 days ago

Click on Forgot Password  link. 

  1. Enter your YukonU username (the portion before
  2. Click 'Recover with Mail'
  3. Click 'Submit'image

Please note: It can take up to 5 minutes for password reset to take effect.

I still cannot log in

If all else fails, we will gladly assist you. Open a new ticket with as much detail as possible on the issue you are facing.

  • Username?
  • Web address you are accessing?
  • Error message (and screenshot if possible)?
  • Have you requested a new password with the instructions above?
  • Was your password reset by Help Desk?
  • How many times and when?

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