Frequently Asked Question
What is Eduroam?
Logging in to Eduroam
For YukonU staff on university devices:
Connect to the Eduroam wireless network at the YukonU campus or other Eduroam participating member institutions using your YukonU Username and Password.
For YukonU students and staff on their personal devices:
- Mac OS
- iOS
- Android
For individuals visiting YukonU:
Log in using your home institution user name and password in the userid@domain format.
For example, an SFU student would log in with userid@sfu.ca
Visitors wishing to connect to Eduroam at YukonU must acquire support from their home institution.
Who can log into Eduroam at YukonU?
Staff, students, and faculty at an institution participating in Eduroam are able to log in to eduroam at YukonU. This includes the growing number of institutions across Canada (http://www.eduroam.ca) and the world (http://www.eduroam.org). Likewise, YukonU students, staff, and faculty may use the eduroam wireless services participating institutions provide.
What are the technical requirements for users visiting YukonU?
YukonU eduroam supports WPA or WPA2 operation with TKIP or AES encryption. Users must have a compatible wireless adapter with up-to-date drivers and current patches installed for their computer's operating system. An EAP client must also be installed. The exact EAP type (TTLS, TLS, PEAP, etc) will be that of the user’s home institution. For example, if a user is visiting from University X and normally uses an EAP supplicant configured for EAP-TTLS at their home institution, this same configuration should be used to access Eduroam at the YukonU campus.
What are the technical requirements for YukonU users visiting other universities?
The technical requirements for accessing eduroam at other institutions will vary, however, the very minimum will be a WPA/TKIP compatible wireless adapter. An 802.1x supplicant is also required and must be configured for TKIP/AES, PEAP, and MSCHAPv2.
How do I get support for eduroam at YukonU?
Users visiting YukonU from other institutions are required to get eduroam support from their home institution, not YukonU. Likewise, YukonU students, staff, and faculty visiting other institutions must get support for eduroam from YukonU IT Services.